Stabilization Services Assistant - Federal and State Work Study

Solid Ground works to end poverty and undo racism and other oppressions that are root causes of poverty. Solid Ground believes our community can move beyond poverty and oppression to a place where all people have access to quality housing, nutritious food, equal justice and opportunities to thrive. 

 Stabilization Services consists of several housing-related programs targeted to clients who are homeless or imminently as risk of homelessness. The Stabilization Services Assistant will provide administrative support across all programs throughout the Solid Ground Stabilization Services department. Duties will include: data entry to database, retrieve voice mails, organizing client files, input/upkeep to excel program spreadsheets, HMIS input, emailing program surveys, assist front desk staff with answering calls and other projects, providing customer service to walk in guests, and other tasks associated with the Stabilization department. 

75% Data entry, maintaining database and program files

20% Other projects as needed

5% Participate in program, department and agency meetings. 

Preferred Qualifications/Skills

• Interest, experience and willingness to provide administrative support in an office setting

• Interest or experience with database(s)

• Effective communication skills, both oral and written

• Detail oriented, with strong organizational skills, excellent accuracy with data entry

• Basic knowledge of computer software (Microsoft Access, Word, Excel and Outlook)

• Experience in customer service, answering phones, transferring calls etc.

• Willingness and ability to work with people from a variety of racial, cultural and economic