Records and Registration Assistant

Position Details: Records and Registration Assistant

Job Type: On-Campus

Employer: Seattle Pacific University, Student Academic Services

Hours: 10-15 hours per week

Reports to: Taylor Kortman, Registration Coordinator

Category: Student Academic Services

Student Academic Services is seeking a positive, detail oriented, customer service minded individual to join our team. As a member of the SAS team you will be expected to deliver exceptional service and knowledgeable responses regarding registration and academic history related tasks.

This position is part-time, 10-15 hours per week, during the academic year, and 20 hours per week, during the summer. Full-time work is also available during spring and Christmas breaks.  Preferred applicant would be a local resident who can work during summer and breaks.

Responsibilities Include:

Frontline reception to all visitors

Respond to general email inquiries

Answer phones for SAS questions

Understand and uphold FERPA rules and regulations

Filing paperwork and data processing

Supply ordering and inventory

Process and accurately distribute enrollment verifications, transcripts, and SAS forms

Mail necessary documentation and sort received mail for SAS

Support the Records and Registration Staff and University Registrar in administrative tasks

Other duties as assigned

Required Attributes

Applicants should above all demonstrate a high level of accuracy and attention to detail. Our work can be quite specialized, and teachability is key - we provide extensive and thorough training. Professionalism and a high level of sensitivity to the confidential nature of data involved are important, as is a working knowledge of computer programs and applications such as Microsoft Office. Our ideal candidate will also have a desire to help others, and have strong interpersonal/customer service skills.