Production Assistant - State Work Study

The Production Assistant contributes to the Mercer Island Thrift Shop’s success by maximizing store sales through skilled and efficient handling of incoming donations. 

Pay rate: $17.00-$18.00 per hour

Provide excellent customer service to patrons and donors

Receive, distribute, and price donations

Maintain a well-organized production and receiving area

Provide information to donator on acceptable donations according to the store’s best practice guidelines

Maintain visual standards and cleanliness of the department

Stock product to the sales floor and rotates merchandise

Provide quick, friendly, and helpful service over the phone

Communicate and cooperate with staff, volunteers, and management

Consistently apply safety, loss control, and prevention techniques

Handle the organization and clean up of work stations and equipment at the end of each shift

Model and act in accordance with the City of Mercer Island Vision and Values

Assist with other projects as assigned

Must be available for weekend and evening shifts

Must have regular and predictable work attendance to fulfill the essential functions of the job.

This position provides experience working in the retail side of a nonprofit organization, working with a volunteer work force including people with disabilities. Students gain knowledge in merchandising concepts, production processes, maximizing sales for a variety of consumer goods, business planning, and reporting functions. 

Work study students can increase their hourly rare, up to 3%, every 400-500 hours worked through continuous skills growth, performance improvement, and goal setting.

Ability to stand and work an eight hour shift with rigorous physical activity

Ability to lift and carry 60 lbs. using appropriate lifting techniques and moving aids

Ability to use a computer and write or type information for others to read

Ability to listen and communicate verbally to volunteers, staff, and the public in an effective manner

Ability to work in a two story building, going up and down stairs frequently

Ability to work around allergy-aggravating used merchandise

Must maintain an open schedule of availability including evenings and weekends outside of class schedule

Ability to abide by the City’s smoke and drug free working environment policy

Ability to drive a city vehicle; maintain a good driving record and valid driver’s license desired.