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Overnight Shelter Staff - State and Federal Work Study

Responsibilities: ROOTS Young Adult Shelter in the U-District is seeking candidates for the position of Overnight Shelter Staff. Overnight Shelter Staff help ensure the smooth functioning of our overnight program by training and supporting overnight volunteers, as well as assisting the Overnight Counselor with conflict de-escalation and general overnight and morning shelter operations. This position works overnight shifts in our shelter from 8:00pm-8:30am (Saturday morning shifts will go until 9:30am).

Accountability: The Overnight Shelter Staff reports directly to the Program Manager who will conduct regular 1:1 supervision meetings. During the overnight shift the Overnight Shelter Staff reports to the Overnight Counselor.
  • Monitor the shelter space throughout the night to help ensure the physical and emotional safety of program participants
  • Assist with guest laundry and signing guests in and out of restrooms
  • Train and mentor new Overnight Volunteers, in conjunction with the Volunteer Mentor team
  • Assist Program Managers and Overnight Counselors with rule enforcement and conflict de-escalation
  • Help oversee shelter clean up, including getting shelter guests out of shelter on time
  • Help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests
  • Delegate tasks to volunteers throughout the overnight shift
  • Complete intake paperwork with new guests
  • Check guests belongings into and out of overnight storage at the beginning and end of each shift
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Other duties as assigned by the Shelter Director, Program Manager, and Overnight Counselor

  • The chosen candidate will attend The Ropes training, Anti-Oppression 101, Conflict Response, and ROOTS' Volunteer Orientation
  • Complete application and background check
  • Must be 18 years old or older.
  • Must demonstrate ability to work effectively in a team-driven, harm reduction oriented, service organization.
  • Strong conflict de-escalation skills
  • Ability to consistently uphold and explain ROOTS rules and policies
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Strong understanding of issues related to poverty, oppression, and homelessness
  • Preference given to candidates with demonstrated skill working with those impacted by homelessness and oppression
  • Prior supervision experience preferred
This is a part-time hourly position scheduled for a minimum one or two 12 hour shelter shifts per week Work-Study compensation available for eligible candidates. Compensation is $15/hour.
Open until filled
Send cover letter and resume to:
Kat Ousley, Shelter Director
ROOTS Young Adult Shelter
4541 19th Ave NE, Seattle, WA 98105
or e-mail to:

*If SPU student unsure of Work Study eligibility, please email*