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Production Assistant- State Work Study

The Production Assistant contributes to the Mercer Island Thrift Shop’s success by maximizing store sales through skilled and efficient handling of incoming donations. $15.25 - $17.25 per hour
The Mercer Island Thrift Shop is a nonprofit business that values a culture of community involvement, solid employee development, and reducing our community footprint on the planet through resale; the best form of recycling. As a bustling group of 65 volunteers, management team and work study students, we are proud that we provide the major source of funding for Mercer Island Youth & Family Services (MIYFS). If you’re looking for a positive place to learn and grow, this position is a great foot in the door to a nonprofit mission that touches every generation in our community. You can learn more about the thrift shop and MIYFS at www.mercerislandthrift.org/about .
 Essential Job Functions
  • Provide excellent customer service to patrons and donors
  • Receive, distribute and price donations
  • Maintain a well-organized production and receiving area
  • Provide information to donator on acceptable donations according to the store’s best practice guidelines
  • Maintain visual standards and cleanliness of the department
  • Stock product to the sales floor and rotates merchandise
  • Provide quick, friendly and helpful service over the phone
  • Assist with executing the seasonal merchandise storage-to-floor plan
  • Monitor reports and production priorities to drive sales
  • Communicate and cooperate with staff, volunteers and management
  • Consistently apply safety, loss control and prevention techniques
  • Handle the organization and clean up of work stations and equipment at the end of each shift.
  • Model and act in accordance with the City of Mercer Island Vision and Values
  • Assist with other projects as assigned
  • Must be available for weekend and evening shifts
  • Must have regular and predictable work attendance to fulfill the essential functions of the job.

Educational Benefits
This position provides experience working in the retail side of a nonprofit organization, working with a volunteer work force including people with disabilities. Students gain knowledge in merchandising concepts, production processes, maximizing sales for a variety of consumer goods, business planning and reporting functions. 
 Merit Pay
Work study students can increase their hourly rate 1-5% every 300-500 hours worked through continuous skills growth, performance improvement and goal setting.
Minimum Qualifications and Working Conditions
  •  Ability to stand and work an eight hour shift with rigorous physical activity.
  • Ability to lift and carry 60 lbs. using appropriate lifting techniques and moving aids
  • Ability to use a computer and write or type information for others to read
  • Ability to listen and communicate verbally to volunteers, staff, and the public in an effective manner
  • Ability to work in a two story building, going up and down stairs frequently
  • Ability to work around allergy-aggravating used merchandise
  • Must maintain an open schedule of availability including evenings and weekends outside of class schedule
  • Ability to abide by the City’s smoke and drug free working environment policy
  • Ability to drive a city vehicle; maintain a good driving record and valid driver’s license desired.

OTHER REQUIREMENTS
All YFS staff members are required to maintain strict confidentiality and professional/ethical standards required by State and Federal statutes and by Youth & Family Services policy.
Completion of a nationwide and Washington State criminal history background check is required in order to determine any past conviction history of crimes against persons, sexual assault or exploitation, and sexual or physical abuse.
Completion of an I-9 Form documenting eligibility to work in the United States.
Ability to drive a city vehicle; have a good driving record and current and valid Washington state driver’s license.
Please tell us about your motivation to apply for the position through emailing a targeted cover letter and resume to Suzanne.Philen@mercergov.org
 *This position is for SWS students only* Please contact ose@spu.edu if unsure of eligibility.